Yes, you can request a change to your visit date or time up to 48 hours before your original booking—provided your tickets have not expired.
To request a change, please:
- Contact us at DFW.Sales@MerlinEntertainments.biz
- Include your order confirmation number
- Specify your preferred new date and time
You can also submit your request using our online support form for added convenience.
🚨 Same-day changes: If it’s already the day of your visit and you need to come at a different time, we’ll do our best to accommodate you. However, please note that during busy periods (like weekends and holidays), changes may not be possible due to capacity limits.